The Theory Of Criminal Behavior - 1191 Words

An additional nature argument is that some children inherit an addiction to an illegal substance because their parents may have taken it up during pregnancy. Having this biological trait means that the child is more likely to become addicted to it in later life and thus be more prone to committing crimes as it has been found that drugs and alcohol are main factors in why individuals commit unlawful behaviour. Others go on to challenge the nature debate, one reason being is criminal behaviour sometimes can t be defined. Law in our society is defined by social and legal intuitions, not in biology. What is criminal in one country may not be in another so how can one gene deformation cause one to become a criminal ? So, as these studies have found, there appears to be some genetic traits that can influence criminal behaviour such as a person’s gender or mental illness. But this doesn t mean there is an evil gene which all criminals inherit, social factors also have a huge part to play in it too. THE NURTURE ARGUMENT Therefore, at the other hand of the spectrum, sociologists have conducted studies to find out whether a person’s social environment has influenced them to take part in criminal behaviour. This is known as the nurture debate. In order to understand the nurture side, what a ‘social environment’ is, must first be understood - The moulding behaviour based on a set of morals , values and beliefs that are instilled in individuals during early childhood,Show MoreRelatedThe Theory Of Criminal Behavior955 Words   |  4 PagesThe theory I believe that explains criminal behavior and delinquency the best would be the Differential Reinforcement Theory, reviewed by Robert Burgess and Ronald Akers after it was criticized by C.R. Jeffery. Burgess and Akers argued against Sutherland’s work by using what he had used already and adding operant conditioning and modeling/condition in order to explain criminal behavior more clearly. They offered seven propositions to summarize the Differential Reinforcement Theory, which was a justificationRead MoreThe Theories Of Criminal Behavior893 Words   |  4 PagesCriminal behavior can be defined as any type of disruptive behavior or antisocial behavior that violates a law and is punishable by society. The three main causes of criminal behavior are psychological impacts, sociological influences, and biological factors. Although there are many more factors that can trigger criminal behaviors, they can all be summed up into the never-ending question, nature versus nature? The psychological approach to criminal behavior is categorized into the nurture sideRead MoreTheory of Criminal Behavior2402 Words   |  10 PagesRunning head: Theories of Criminal Behavior Theories of Criminal Behavior Theories of Criminal Behavior The beginning of civilization dawned a new era in which man came together to live amongst one another in relative peace and prosperity. The advent of civilization however also brought about people who choose to live a life outside of societal norms and law, norms and thus was the creation of the criminal. All civilizations tried to suppress and discourage crime by using aRead MoreThe Theory Of Criminal Behavior1333 Words   |  6 PagesCriminal behavior has been a difficult term to define over the years due to the many variables that must be taken into account in order to present an accurate definition. However, the definition provided by Bartol is as follows, â€Å"Behavior in violation of the criminal code that is intentional and without justification or excuse† (Bartol, 2014). A vital variable that is represented in criminal behavior is crime. The fundamental purpose of theory is to explain things that can be observed. When discussingRead MoreThe Theory Of Criminal Beha vior1412 Words   |  6 Pagesof social process theories that are rooted in their notion that criminal behavior is learned by a social context. There has been a learning perspective that assumed that there are law- breaking values, norms, and etc. The section goes on to explain the theories envision that a criminal’s behavior is a product of the same learning process of noncriminal behavior. Crime is known for being constructed as a normal behavior rather than pathological. The task of this learning theory is to detail theRead MoreThe Theory Of Criminal Behavior Essay2360 Words   |  10 Pageseven though there have been harsh laws enforced for those who commit crimes. These people have come up with theories as to why people commit crimes to understand these theories, we must understand what a crime is and understand the definition of theories. Crime is a human conduct that violates the laws of a state or the federal government. There are different ways people view criminal behaviors either through the view of the social problem perspective which blames the society and the social responsibilityRead MoreThe Theory Of Criminal Behavior1608 Words   |  7 Pagescauses of his criminal behaviour through the three different criminological schools of thought: classical, positivist, and sociological. There are a number of concepts of crime including human nature, the society, social contract, the law, and punishment. The central concepts of the classical school of thought is that people are egotistical, rational, motivated by pain and pleasure, people choose their behaviour, and behaviour can be modified by fear of punishment. The classical theory focuses onRead MoreBiological Theories Of Criminal Behavior844 Words   |  4 PagesBiological Theories are vastly growing with fascinating research. The main stump is concretely linking it to criminal behavior, because some theories are more relatable than others. Theories involving temperament and hormones give real life biological explanations, while others like extrovert and introvert behaviors, and neuroticism explain a weaker link to crime. However, all theories are valuable in exploring the root of crime. Temperament can be described as the natural mood disposition determinedRead MoreThe Psychological Theories Of Criminal Behavior883 Words   |  4 PagesPsychological Theories The psychological theories of criminal behavior focus on the lack of socialization, incomplete cognitive development, and bad childhood experiences. Those who study psychological theories believe that failures in cognitive development can be a major factor in malfunctioning behavior. These criminals have difficulty controlling anger and containing violence, which causes them to lash out. The results of these episodes are murder, rape, robbery, assault, and battery. Many moreRead MoreEssay on Theory of Criminal Behavior1000 Words   |  4 Pages1.0 Introduction Crime depicts any act or omission that is prohibited by the public law. On the same note, behavior is a function which has measurable differences in psychological characteristics among individuals (Brennan-Galvin, 2002). Such characteristics may be influenced by constitutional, personality attributes, and neurophysiologic or genetics factors. Likewise, criminal behavior is the commission of acts which in their situational and social settings are considered crimes due to the fact

Innovative Widgets Customer Service Plan - 1104 Words

Innovative Widgets customer service plan Vision †¢ This is a statement of how you envision customer services being delivered in the future In five years’ time, Innovative Widgets will be the leader in customer service satisfaction, providing timely, responsive service with integrity, simplicity and a passion for excellence, while meeting or exceeding the customer’s expectations. Mission statement †¢ This defines what a company will do to achieve its vision. It may include the company’s functions, goals and philosophies The mission of Innovative Widgets is to always convey a passion for the customer and to consistently deliver the best service experience. Innovative Widgets defines customer service as any activity†¦show more content†¦Ã¢â‚¬ ¢ Customer service employees will obtain information of all customers using the RATER survey which will focus on the following criteria; Reliability: Deliver what we promise in service and product Assurance: Ensuring our customer have trust in our knowledge and confidence in our ability to deliver Tangibles: Always representing Innovative Widgets at a high standard Empathy: Being attentive to our customers using active listening and courteous language Response: Always going above and beyond in all customer interactions as well as internal customers. †¢ Customer service Managers will analyse the survey results to determine customer needs Updated (date) CEO Innovative Widgets 2014 Customer complaints policy and procedure †¢ Outline policies and procedures for responding to customer complaints Policy Complaints policy and procedure Purpose The purpose of this policy is to ensure the management ofShow MoreRelatedInnovative Widgets Customer Service Plan1059 Words   |  5 Pagesï » ¿Innovative Widgets customer service plan Vision †¢ This is a statement of how you envision customer services being delivered in the future In five years’ time, Innovative Widgets will be the leader in customer service satisfaction, providing timely, responsive service with integrity, simplicity and a passion for excellence, while meeting or exceeding the customer’s expectations. Mission statement †¢ This defines what a company will do to achieve its vision. It may include the company’sRead MoreInnovative Widget Customer Service Plan5878 Words   |  24 PagesMonitoring, Evaluation and Learning Plan Cap-Net International Network for Capacity Building in Sustainable Water Management November 2009 The purpose of this document is to improve learning from the Cap-Net programme, ensure adequate monitoring of the project and assist our partner networks monitor their own activities. This monitoring, evaluation and learning plan (MELP) has been developed as a guide to monitoring and evaluation within the Cap-Net project and the tools listed are applied byRead MoreEssay about Innovative Widgets- Customer Service Plan939 Words   |  4 PagesAbout Innovative Widgets. At Innovative Widgets we are the number leading widgets producer in Australia. Established in 1952, widgets are used as components for a wide variety of machinery, including domestic and industrial machinery. All our widgets are functional, well designed and manufactured to the his highest quality standards. Customers across Australia look to us to provide high quality products at competitive prices. This is a family owned company with the sons and daughters of the founderRead MoreCustomer service plan1735 Words   |  7 Pages†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.†¦Ã¢â‚¬ ¦..†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.3 Customer Complaints †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..†¦Ã¢â‚¬ ¦.4 Managing Records and Data †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.5 One Page Reflection .†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦6 CUSTOMER SERVICE PLAN INTRODUCTION Innovative Widgets is a large firm of about four hundred staff, and is the largest producer of widgets in Australia. Established in 1952, its widgets are used as components in a broad range of televisions. At Innovative Widgets we are dedicated to providingRead MoreCustomer Service and Innovative Widgets1289 Words   |  6 PagesBSBCUS501C Manage quality customer service Presented to: Darren Creed Assessment 3 Name: Jacinta Butterworth Date: 20 March 2015 Procedure: 1. Develop a set of Key Performance Indicators for your Innovative Widgets customer service representatives. KPIs should address all the areas of customer and business requirements identified 2. Develop a plan or procedure for monitoring team members’ performance again KPIs 3. Develop a questionnaire to collect customer feedback related to KPIs and/or designedRead MoreBSBCUS501C Innovative Widgets Assessmen1412 Words   |  6 Pagesï » ¿Customer Service Plan Vision Innovative Widgets to be considered a leader in superior quality products and customer service. Mission Innovative Widgets will provide customers a positive experience in customer service throughout all aspects of our business. Product Standards Standards Description 1 Dimensions Widgets are manufactured in sizes: 5mm, 6mm, 10mm, 15mm and 18mm 2 Tolerances We guarantee our Widgets to +/- 3% of size indicated. Widgets which do not meet this quality may be returned forRead MoreCustomer Service Plan for Widgets1706 Words   |  7 Pagesï » ¿Widget Innovation Customer Service Plan Customer service and commitment to our customers has been the driving force behind our brand. Widget strive to get it right first time, everytime.Incases where things don’t come out right we believe our professional workers will strive to correct the problem and our customers have the right to know what level of service they can expect from us all the time even in these times when we fall short of the very high standards we have set ourselves. Through ourRead MoreHcsi761 Words   |  4 PagesCustomer Service Plan HQCS – Assessment 1 Debora Boszczovski 1. Introduction The following project aims to develop a Customer Service Plan that demonstrates a thorough understanding of the policies and procedures that need to be established in order to provide quality customer service. Customer service is an important factor in developing a wide and loyal customer base. A customer service plan examines customers perceptions and expectations of a company, and guides the company throughRead MoreManage Quality Customer Service1633 Words   |  7 PagesHQCS: Manage Quality Customer Service Student Guide BSBCUS501A: Manage Quality Customer Service Elements of competence Plan to meet internal and external customer requirements Ensure delivery of quality products and/or services Monitor, adjust and review customer service 1 BSB51107 Diploma of Management _____________________________________________________________________________________________ Module description This module covers the skills and knowledge required to adviseRead MoreHqm=Cs1604 Words   |  7 PagesHQCS: Manage Quality Customer Service Student Guide BSBCUS501A: Manage Quality Customer Service Elements of competence Plan to meet internal and external customer requirements Ensure delivery of quality products and/or services Monitor, adjust and review customer service 1 BSB51107 Diploma of Management _____________________________________________________________________________________________ Module description This module covers the skills and knowledge required to advise on and

apanese Cinema and Western Audiences Free Essays

Japanese Cinema and Western Audiences: Why a Foreknowledge of Japan’s Social, Cultural and Historical Background Is a Necessity in Order to â€Å"Properly† Appreciate Japanese Cinema and Western Audiences: Why a foreknowledge of Japan’s social, cultural and historical background is a necessity in order to â€Å"properly† appreciate Japanese Cinema. Discuss the claim that Japanese cinema cannot be properly understood by Western audiences without a wider understanding of Japanese history, culture and society. In this essay I intend to prove that a foreknowledge of Japan’s social, cultural and historical background is a necessity in order to â€Å"properly† appreciate Japanese Cinema. We will write a custom essay sample on apanese Cinema and Western Audiences or any similar topic only for you Order Now With reference to films such as Ugetsu Monogatari and Tokyo Story, my aim is to use my illustrative examples, analysis and references to scholarly sources to clearly show that in order to â€Å"properly† understand Japanese Cinema, a foreknowledge of Japanese history, culture and society is a definite requirement a western audience. The concept of world cinema has become commercially a genre. This genre creates the concept of the ‘other’; this is because it is other to what a western audience is used to (which is Hollywood or European cinema). It is also categorized as â€Å"third cinema†, with â€Å"first cinema† being Hollywood.This grouping normally means that the film is in a foreign language (non-english), it is culturally specific to the culture that produces it and is pre-occupied with culture and history or specific social and political ideas. These forms of categorization alone are evidence that western audiences consider Japanese cinema out side of their understanding of traditional cinema. To begin the argument we can relate to one significant theorist. Donald Richie moved to Japan during the occupation in order to study Japanese films, in order to gain an understanding of the Japanese national character, to assist in defeating the Japanese military forces.In his long stay in Japan, he familiarized himself with Japanese theatre, art, culture, cinema and society. This allowed him to play the role of â€Å"mediator† between Japanese cinema and the west† Without Richie’s knowledge of Japanese culture, history and society, his appreciation for Japanese cinema would be sparse. Fumiaki Itakura commented on Western audiences â€Å"Japaneseness† was invented just one hundred years ago, and were based on cultural nationalism. They are not likely to understand the ideology of this â€Å"Japaneseness. † It is clear that Japanese cinema is too culturally specific for a western audience to ‘fully’ appreciate. Kenji Mizoguchi’s films have been put forward by critics and scholars as perhaps the most culturally specific Japanese films. His film â€Å"Ugetsu Monogatari† (1953) is a Jidai-geki film, (a period drama) for which he has become recognised as an auteur. Themes revolving around wealth, family and spirituality play a main role in the film. Freda Freinberg described the film as â€Å"Totally other to the world we knew† in relation to western audiences. The geisha dance scene would be completely disregarded by a western audience. Firstly her singing is very culturally specific, and is a Japanese form of chanting.According to Leger Grindon in reference to the â€Å"Realms of the Senses† , the geisha functions as a sign of the Japanese forbidden, and the surrender of emotions in replacement of sexual passion. Genjuro has left his wife, and is being seduced by Lady Wakasa. The camera work is very insignificant to how the dance is portrayed. The camera stays at a mid-shot whilst she performs, only following her movement. The dance is a Japanese traditional dance, it’s very slow paced, as she dances she waves a fan. During this scene the attention is never on Genjuro. We can see in back ground of the shot that he is hypnotised by her dancing.Mizouchi wants the audience main focus to be on the dance. The traditional dance and song of this scene is very culturally specific, a western audience would not be able to â€Å"properly† appreciate it without a foreknowledge of Japanese Culture. The most significant part of this scene is the voice of her father. A low chant begins to accompany Lady Wakasa singing, this shocks the mistress and stops her from singing. The camera is still only focused on Lady Wakasa, the audience don’t see where the voice is coming from. The camera then pans slowly to their statue.Lady Wakasa falls to Genjuro using very exaggerated and expressive movement. This is inspired by traditional Kabuki theatre, which a western audience wouldn’t appreciate without foreknowledge. Lady Wakasa claims that it’s the voice of her late father. He is expressing his happiness for his daughter. These strong spiritual and religious themes are common in Japanese culture. Buddah, evil spirits, the omen, ghosts and after life are all common themes of Japan’s beliefs of spirituality. Leger Grindon comments on religion that â€Å"in few cultures is it taken seriously and as it as much a part of daily life as in Japan. This scene would be disregarded, and not ‘properly’ appreciated by a western audience, without a further insight to Japanese culture. Lady Wakasa’s spirit is used as a representation of Japan’s past. Genjuro is seduced by a spirit, this is a representation of being seduced to return to their fugal past. i Here Mizoguchi is using form to represent the past. A understanding of Japanese History is significant when viewing Japanese Cinema. In â€Å"Ugetsu Monogatari† there is a lot of narrative revolved around Tobei, who longs to be a Samurai, as it is a respected role society.The samuri status has also been criticized in â€Å"Life of Oharu†, as Oharu is disgraced by her family due to falling in love with a Samurai, which leads to her fate of prostitution. In â€Å"Ugetsu Monogatari† Tobei’s spots a famous general’s vassal behead his lord. Mizoguchi’s use of camera work means that the beheading is hidden from the shot. The main focus is not on the camera work and editing, (as it does in Hollywood) instead the camera work works around the action. Long takes and wide shots allow the action to tell the story. This gives the impression that we are viewing the scene in real time.Critic Freda Freiberg stated that â€Å"Mizoguchi is one of the masters of the long take. † A long take, pans out from the vassal as he begins to walk away. Dues to Tobei’s desperation to become a samurai, he kills the vassal and steals the head. To a western audience the idealisation of the samurai would not be understood without a wider understanding of Japans history. This means that an audience could not ‘properly’ appreciate the film without a foreknowledge of Japans history. Yasujiro Ozu has been considered by David Bordowell as â€Å"quintessentially Japanese† . His films are made up of small domestic stories, shot mainly in interior sets.Unlike the Hollywood system, Ozu prioritised space over narrative. i In his film â€Å"Tokyo Story† (1953), he directly confronts the idea of where Japan is going after the war, in terms of national identity. He effectively documents a Japanese life at this time, and touches on the idea of society changing through their past, present and future. Tokyo Story really deals with three generations passing through life, but mostly with the generation that is passing out of it. The scene when the grand parents arrive at the house, they enter wearing traditional Kimonos and bow when greeting.This juxtaposes with their son who is dressed in a suit. Already we can see the grand father and the son playing representation of the changing generations: the grandfather representing the past, and his son of the present. In another scene, the grandson is pictured studying English as a desk, wearing a baseball cap. This representation, as small as it is, shows the future for Japan and where it is headed. Baseball is an American sport that was adapted by the Japanese during the occupation. Also, by sitting the boy at a desk, Ozu is making a statement about what Japan’s future holds, in this he is relating to westernization. Relating to westernization is a common idea in Japanese films. For instance Seijun Suzuki’s â€Å"Tokyo Drifter† features night clubs influenced by western music, and even involves western characters in one of his scenes, making a statement about Japanese westernization. All of these representations would mean nothing to a western audience without foreknowledge of Japans social traits. In a later scene feature the grand father and his friends, he says â€Å"young people today have no backbone, where is their spirit? † He is touching on younger generation having no ambitions, and how times are changing.Ozu’s films commonly deal with role reversals, mostly between generations. As example the scene where the grandmother wishes to spend time with her grandchildren, we can see that the mother has little control over her son. He spins around in his chair and kicks his legs about as his mother tries to convince him to accompany his grandmother. At the end of the scene the mother (Fumiko), gives in and leaves her son to spin in his chair. In the case of the grandparents, their children are to preoccupied with their own lives to spend time with them, instead they send them away to a spa.These are two examples of how roles have been reversed, with younger generations gaining the most control. This is a representation of where Japan is headed, and that it’s in the hand of the younger generation. Without a previous understanding of the Japanese social state, a western audience would not be able to ‘properly’ appreciate the film to it’s fullest. Women’s status in society is commented on in the film, how their roles are changing. Noriko is seen working a desk job, she lives by herself and is only dependant on herself. She is seen throughout the film in a skirt and shirt, rather than the traditional Kimono.This is stating how women’s roles are changing. However Noriko appears to be clinging on the memory of her late husband. The grandmother asks of her to move on from the memory of her son, and find another partner. Socially, Japanese have presented a hierarchy with the male above the female. This is a dominant theme in â€Å"Ugetsu Monogatari† and â€Å"Life of Oharu†(1958) women are left in ruins because their man has abandoned them. In â€Å"Tokyo Story† it presents a modern picture of women in society, and show that although their roles may have changed, they still are classed below men. Noriko is still dependant on her husband, even after his death. Kishi Matsuo commented on women’s role in society â€Å"comparing today with the Ginkgo and Nara periods, I don’t find much difference, women have always been treated like slaves. † Without a wider understanding of Japanese society, the representation of women would be misunderstood. What the analysis of Mizoguchi’s â€Å"Ugetsu Monogatari† and Ozu’s â€Å"Tokyo Story† has clearly shown is that it is entirely right to claim that Japanese cinema cannot be properly understood by Western audiences without a wider understanding of Japanese country’s history, culture and society.Japanese cinema is too culturally specific that a western audience wouldn’t be able to ‘properly’ appreciate it. Japanese history, culture and society are all commented on throughout Ozu and Mizoguchi’s films. The content of this essay has explained that what is being c ommented on is too complex for a western audience, meaning they could not ‘properly’ appreciate these films, and Japanese cinema overall. 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